Hello Stranger!

I'm very happy you have picked up WatchUp. Please be aware that the app is brand new and may not yet be perfect. But with your help it may soon be. So I'd love to hear from you to make this app great! Email me at: info@watchify.co

Help & Support

Here you will find information on howto get started with WatchUp or get personal support if you are experiencing issues. Please check back regularily for updates.
Back

Change app language

You can adjust the app's interface language to any of the available languages.
Note: Changing the language has to be done on the iPhone & Apple Watch seperately.

Apple Watch

1. Force-press the chat list screen. A menu will appear.

2. Choose Settings

3. Select Language and pick the language from the list appearing

iPhone

1. Open the Settings tab in the WatchUp iPhone app.

2. Choose Interface Language

3. Select the langage from the list & confirm the dialog

Pair your WhatsApp account

Before using WhatsApp on your Apple Watch you need to pair your account.

1. Open the app on your Watch & press Setup

2. Open WatchUp on your iPhone and wait for the WhatsApp Connected indicator to get ticked

3. The Next button on Watch should activate. Press Next

4. Open WhatsApp on your iPhone and goto the Settings tab

5. Choose WhatsApp Web/Desktop and then Scan QR Code

6. Scan then QR code appearing on your Apple Watch by holding your iPhone approx. 4 inch/10 cm away from the screen. Make sure the surrounding light is not too bright.

7. After scanning wait up to 30 seconds. If the scan failed, wait for the QR code to change on your Apple Watch and try again. If the QR code no longer updates, press reload. After reloading it may take up to 1 minute for a new QR code to appear.

Start a new chat

You can start a new chat with someone through your contacts list.

1. Force-press the chat list screen. A menu will appear.

2. Press Contacts

3. Tap any contact you wish to start or resume a chat conversation with

Write a new message

You can write messages in personal or group conversations in either of these ways:

1. Scroll to the bottom of a chat and press the green pencil button

1.1 OR force-press a chat screen and select New Message

2. In either case you can then select either Dictation, Scribble or Emoji as an input method.

Manage quick replies

WatchUp supports text quick-replies for fast responses.

1. Open the WatchUp iPhone app settings tab

2. Choose Message Quick Replies

3. Press + to add a new quick reply. Or Edit to rearrange or delete existing replies

4. Quick replies will be automatically synced within approx. 10 seconds

Listen to voice messages

Voice messages will appear in your chats like shown below

1. Tap the microphone icon to download & play a voice message

2. While playing tap the pause icon to stop playback. Use the slider (+/-) to adjust the volume.

3. In case error loading is displayed, you may tap the icon again to retry

View high-res images

By default WatchUp will only display low-resolution image previews in your chats.

1. To view a high-res version tap the image

2. Wait for the downloading... indicator to disappear

Note: Images sent by you can not be viewed in high-resolution

Archive/Delete a chat

WatchUp will not automatically remove conversations deleted or archived from within WhatsApp, but they can be removed manually.

1. Open the chat you wish to remove and wait for it to load.

2. Force-press the screen and select Archive

3. To unarchive all chats (which were not deleted from WhatsApp) goto settings and choose Unarchive Chats

Reload your chats

WatchUp will attempt to refresh your chats automatically. Sometimes this may fail for various reasons. In such case you should manually reload.

1. Force-press the chat list screen. A menu will appear.

2. Press Reload

3. Wait for the connectivity indicator on the top-left of your screen change to a green symbol.

Change text size

You can adjust the text size in the app's settings.

1. Force-press the chat list screen. A menu will appear.

2. Choose Settings

3. Increase or decrease the Font Size setting and press Close

Change input language

You can change your input language for Dictation and Scribble

1. Open the Settings tab in the WatchUp iPhone app.

2. Choose Dicatation & Scribble Language

3. Follow the on-screen instructions

Free disk space (Media)

WatchUp caches all your media files on both the iPhone and Apple Watch. You may delete these if you feel the app takes too much space.

Apple Watch

1. Force-press the chat list screen. A menu will appear.

2. Choose Settings

3. Press Delete Media

iPhone

1. Open the Settings tab in the iPhone app

2. Press Empty Media Cache

Reset / Clear all chats

In rare cases you may wish to clear & resync all chats from your Apple Watch, such as when chats do not load properly. It will also reduce the amount of disk space used.

1. Force-press the chat list screen. A menu will appear.

2. Choose Settings

3. Press Reset

Back

Please read Getting Started before submitting a support request.

Contact us via Email info@watchify.co Generally we try to reply as fast as possible, however depending on the amount of support cases it may take a little longer. We hope you understand.